People
Successfully navigating the “people puzzle” is a key factor in building and maintaining a growing, sustainable multi-unit company. Learn how to become the employer of choice in your markets by finding the best new employees, assessing your internal talent pool, developing them for management positions, and building your bench plan for growth.
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It's important to know what kind of workers you have on the team
- John Tschohl
- 1,996 Reads 4 Shares
Often, the kind thing to do is to broach the tough subject and clear the air
- Nichole Holles
- 2,439 Reads 3 Shares
Service-based brands can get the most from their young employees by creating a strong work culture and giving them the opportunity to grow
- Brandon Gadish
- 2,741 Reads 7 Shares
Effective leaders provide clear communication, psychological safety, and constructive feedback
- Nichole Holles
- 2,091 Reads 3 Shares
For a position that requires human interaction, go with your gut
- John Tschohl
- 2,151 Reads 3 Shares
By mimicking phone features, franchisees can encourage buy-in and reduce turnover
- M. Scott Morris
- 3,531 Reads 26 Shares
Multi-unit franchisee David Plait developed his approach over years of trial and error
- M. Scott Morris
- 2,835 Reads 6 Shares
Restaurants need to embrace smart strategies that enhance efficiency, employee satisfaction, and profitability in the face of rising wages and shifting demographics
- Chad Coulter
- 2,560 Reads 4 Shares
Proper planning is essential for scaling while maintaining employee satisfaction
- Adam Bonetti
- 2,697 Reads 5 Shares
The average turnover per year in the U.S. is 25%; for some industries, it's 50%
- John Tschohl
- 3,583 Reads 14 Shares
Effective hiring can take your business to the next level
- Mary Lou Atkins
- 3,261 Reads 4 Shares
Here are 10 steps for bringing family members into the family business
- Kendall Rawls
- 3,084 Reads 5 Shares
Technology is expected to reduce hiring time for in-restaurant positions by as much as 75 percent
- Kevin Behan
- 5,064 Reads 8 Shares
Top employers have high standards for interviewing and hiring to find the best candidates
- John DiJulius
- 3,406 Reads 12 Shares
Franchisors can help build strong franchise teams through strong hiring and support practices and use of technology
- Lisa Tis
- 3,041 Reads 5 Shares
Your No. 1 job is to find a candidate who fits your culture and will enhance it
- John DiJulius
- 2,598 Reads 4 Shares
Having employees with a bad work ethic or attitude can bring down the performance of the entire team
- John DiJulius
- 3,699 Reads 11 Shares
The latest in employment news from September affecting franchising and beyond
- Kevin Behan
- 2,581 Reads 4 Shares
While increased technology can make the hiring process more efficient, don't forget the importance of striking a personal connection
- Stephanie Miller
- 3,432 Reads 5 Shares
Giving employees a feeling of purpose in their work can create a stronger bond and loyalty to the company
- Dr. Laurie Cure
- 3,723 Reads 8 Shares
Develop your plan to hire, train, and retrain the best employees
- John Tschohl
- 3,510 Reads 14 Shares
The latest in employment news from August affecting franchising and beyond
- Kevin Behan
- 4,247 Reads 9 Shares
Businesses must effectively communicate with workers on the frontline to inform, motivate, and bring out their best performance
- David Burnand
- 3,367 Reads 3 Shares
Employers should take a new approach to empowering and motivating employees in order to maximize their potential
- Kevin Behan
- 3,345 Reads 4 Shares
Applying yourself strengthens your self-esteem, your financial wellbeing, and your future
- John Tschohl
- 3,445 Reads 2 Shares
Franchisees must motivate and incentivize staff to increase employee retention
- George Tinsley, Sr.
- 4,731 Reads 19 Shares
Restaurants can attract and retain valuable employees by offering benefits
- Jordan Boesch
- 4,128 Reads 9 Shares
Companies can get the most out of employees by showing their excitement before the first day of work
- John DiJulius
- 4,160 Reads 4 Shares
The best interviews allow the candidate to relax and speak freely before asking the big question
- John DiJulius
- 3,514 Reads 2 Shares
Nearly 8 of 10 job seekers fear discussing certain topics in the workplace
- Kevin Behan
- 3,650 Reads 2 Shares
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