Franchise Leadership
More business books are written about leadership than perhaps any other business topic. The leader of a franchise business or a franchise system sets the tone, culture, and values of the organization. Clear, consistent leadership is behind all successful franchise organizations. From personal and professional development to developing future leaders, learn what today’s business leaders have to say about leadership and how it can help your organization succeed and grow.
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January 13th, 2026
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Brands that increase regularly, quarter after quarter, tend to have engaged leadership
- Art Coley
- 1,856 Reads 1 Shares
Franchisors must break traditional communication silos and reach customers across multiple platforms to establish trust and credibility
- Lauren Hillery
- 1,477 Reads 2 Shares
Franchises' proven business model and ability to scale are attractive to investors, especially during difficult economic times
- Ted Patestos
- 2,211 Reads 9 Shares
AFDR analyzes the top outsourced development services used by franchises
- Franchise Update Media
- 1,393 Reads 2 Shares
Avoid these common mistakes new franchises make that can lead to failure
- Susan Stilwell
- 1,986 Reads 74 Shares
Traits such as leadership, adaptability, and operational excellence translate from the military to franchise ownership
- Jay Caiafa
- 1,895 Reads 29 Shares
At the Franchise Leadership & Development Conference, franchise professionals discussed how artificial intelligence is changing how franchisors attract and convert quality leads
- Kerry Pipes
- 2,695 Reads 28 Shares
At the Franchise Leadership & Development Conference, franchise professionals discussed the transition from franchise development to the C-suite
- Kerry Pipes
- 2,590 Reads 24 Shares
Your business should be solid at its core with the right systems and people in place
- Larry Layton
- 3,084 Reads 15 Shares
Franchise marketing executives discuss how they collaborate with other team members to optimize the customer experience
- Kevin Behan
- 1,857 Reads 4 Shares
At FCXC 2025, franchise leaders proved the power of local connection--turning small moments into lasting customer loyalty
- M. Scott Morris
- 1,736 Reads 1 Shares
Avoid troubles by openly discussing unspoken expectations, assumptions, and obligations
- Dan Schneider
- 2,361 Reads 25 Shares
Franchisees aren't just implementers; they're often innovators
- Colleen McMillar
- 2,385 Reads 6 Shares
Kevin King focuses on quality, community, and franchise partner success
- Kerry Pipes
- 3,810 Reads 4 Shares
The brand has 32 territories under development with active markets in Texas, Arizona, Idaho, Colorado, and Tennessee
- Tim Lovett
- 2,327 Reads 5 Shares
Top franchisors can establish a consistent, repeatable system while also supporting the talents and individual backgrounds of their franchisees
- Bill McPherson
- 2,347 Reads 3 Shares
Franchise development executives share their thoughts about the value and impact of attending the FLDC
- Kevin Behan
- 2,281 Reads 2 Shares
Qdoba's virtual Discovery Day empowers multi-unit prospects with flexibility, insight, and 100% conversions
- Franchise Update Media
- 2,236 Reads 2 Shares
Biggby Coffee blends digital and in-person discovery to expand reach and engage future franchisees
- Franchise Update Media
- 2,274 Reads 2 Shares
Join FullSpeed Automotive's Discovery Day to meet the team, explore the brand, and see if it's the right fit
- Franchise Update Media
- 2,018 Reads 4 Shares
CEOs can get the most out of their franchisees and employees by creating an atmosphere of empathy, encouragement, and respect
- Doug Flaig
- 2,745 Reads 2 Shares
Discovery day is key--Express uses it to align vision, culture & fit with potential franchisees
- Franchise Update Media
- 2,502 Reads 2 Shares
Marco's Pizza's Discovery Day builds trust through transparency, culture, and two-way conversations
- Franchise Update Media
- 2,162 Reads
Franchise brands with strong DEI efforts attract top talent, boost engagement, and outperform--benchmark with tailored surveys to stay ahead
- Michelle Rowan
- 2,208 Reads 2 Shares
Franchise leaders shared how they use big events and special moments to turn customers into loyal advocates
- M. Scott Morris
- 3,011 Reads 69 Shares
Roughly 26% of franchise businesses are owned by minorities compared to 17% of nonfranchised small businesses
- Colleen McMillar and Kerry Pipes
- 2,842 Reads 12 Shares
AFDR asked franchisors about the financial information they include in Item 19 of their FDD
- Franchise Update Media
- 3,236 Reads 7 Shares
Daryl Hurst, president & chief operating officer of Sola Salons, focuses on serving others
- Kerry Pipes
- 3,044 Reads 3 Shares
The president and CEO has seen the company grow to more than 100 domestic and international locations
- Kerry Pipes
- 4,203 Reads 1 Shares
Protein Bar & Kitchen provides healthy, on-the-go meal options
- Jared Cohen
- 2,786 Reads 5 Shares
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