Technology
Technology is a critical part of any business today, and franchising is no exception. From back office management to digital and online marketing to POS systems, menu boards, and employee scheduling, technology is involved in all aspects of modern business. Many franchise brands are technology-based, from computer repair to cybersecurity to delivery businesses. Learn how today’s top franchisors, working with leading solution providers, are using technology to build their brands.
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December 23rd, 2025
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Survey reports that most employees are overwhelmed by too many tech options at work.
- M. Scott Morris
- 4,421 Reads 5 Shares
Short videos can incorporate storytelling, testimonials, and real-life examples, all excellent vehicles for evoking emotions.
- Jack Monson
- 4,689 Reads 11 Shares
Ensure your franchise development website's success by prioritizing ADA compliance--meeting legal standards, broadening your audience, and enhancing inclusivity in the digital era.
- Franchise Update Media
- 2,802 Reads
FBR analyzed data from more than 30,000 franchisees representing more than 300 brands.
- M. Scott Morris
- 4,916 Reads 8 Shares
Most respondents aren’t expecting mass layoffs in the next 12 months.
- Isabella Mourgelas
- 3,114 Reads
When it comes to online content marketing, experts are seeing a drop-off in results from the usual channels and are looking more to owned media
- Eddy Goldberg
- 4,423 Reads 1 Shares
When it comes to telling persuasive stories for prospective franchisees, social media platforms are effective tools for today’s franchisors
- Colleen McMillar
- 4,882 Reads 7 Shares
Investing in technology not only will boost your top line today, it will also boost the value of the business when it’s time to sell
- Carty Davis
- 4,242 Reads 12 Shares
Multi-unit operators recognize social media as a powerful way to stay in touch with their customers.
- Franchise Update Media
- 5,272 Reads 3 Shares
Artificial intelligence could save time and money but requires careful planning and a willingness to experiment.
- M. Scott Morris
- 4,577 Reads
What's your brand's story? How to use online, short-form storytelling to rise above the competition
- Jack Monson
- 4,002 Reads 20 Shares
Social media – a look back and a look forward – with a crisis management plan for when things go wrong online
- Tim McIntyre
- 4,481 Reads 24 Shares
Robots, AI, and more, oh my! Brands adopting new tech tools are beating the competition by serving their customers better.
- Colleen McMillar
- 5,230 Reads 24 Shares
FCXC '23 featured plenty of humans talking about AI and ChatGPT, along with a wealth of information about the state of consumer marketing and franchise system growth
- Kerry Pipes & Eddy Goldberg
- 6,613 Reads 8 Shares
Jennifer Durham, CDO at Hand & Stone, discusses how the brand employs technology in its franchise development process
- Franchise Update Media
- 3,392 Reads
Catering to customer demand, restaurants launch building concepts designed for digital orders and quick pickup
- M. Scott Morris
- 3,493 Reads 3 Shares
Modern customers expect brands to blend the digital and real-world shopping experiences.
- M. Scott Morris
- 3,359 Reads 1 Shares
Cybercriminals love to exploit small business vulnerabilities. 5 reasons why companies fail with passwords.
- Franchise Update Media
- 4,962 Reads 3 Shares
As small business grapple with post-Covid challenges, they’re showing a determination and willingness to experiment with ChatGPT in a variety of ways.
- M. Scott Morris
- 4,835 Reads
We asked Batteries Plus’ Chief Franchising Officer Joe Malmuth what tech trends he is seeing in franchise development, and how he is responding.
- Kerry Pipes
- 3,748 Reads 25 Shares
Our annual “Technology Issue” shows how tech-savvy franchisors are leading the pack in a post-Covid world
- Kerry Pipes & Eddy Goldberg
- 3,970 Reads 2 Shares
Consumers are seeing a growing number of requests for tips at businesses and say they feel manipulated to leave tips when checking out with tablets.
- Kerry Pipes
- 4,854 Reads 4 Shares
Franchise brands are adopting new technology to improve all aspects of their operations
- Colleen McMillar
- 5,690 Reads 31 Shares
Technologies such as VR, AI, and more are changing the face of employee training from the frontline to the C-suite
- Evan Hackel
- 5,416 Reads
AI session at IFA in Las Vegas drew an overflow cro... partly thanks to the growing power of LinkedIn to spread the word
- Jack Monson
- 5,424 Reads 58 Shares
3 geospatial data trends for marketers to leverage in 2023
- Geoff Michener
- 5,201 Reads 45 Shares
Six social media predictions for 2023 foresee big changes ahead
- Eddy Goldberg
- 4,816 Reads 4 Shares
If you’re looking to improve your company’s technology in 2023, this report from Deloitte Insights is sure to help
- Eddy Goldberg
- 7,055 Reads 13 Shares
Here’s why you should consider a digital detox in your personal and professional life
- John DiJulius
- 5,115 Reads 6 Shares
10 ways to whip your frandev technology into shape and recruit more candidates
- Eddy Goldberg
- 4,217 Reads 19 Shares
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